OPEN : Wednesday – Sunday from 10:00 – 16:00

No visit to the National Emergency Services Museum is complete without a stop at our gift shop! Whether you’re looking for the perfect souvenir, a thoughtful gift, or something fun and educational for younger visitors, you’ll find a wide selection of items that celebrate your day with us.

Explore a carefully curated range of products, including:

• Museum-branded merchandise – from mugs and magnets to clothing and keyrings
• Toys and games – perfect for inspiring the next generation of emergency service heroes
• Books and publications – covering everything from fire service history to true rescue stories
• Local crafts and gifts – supporting regional makers and adding a unique touch to your visit

Located on-site and open during museum hours, the shop is free to access—no ticket required—so you’re welcome to browse even if you’re not touring the museum.

OPEN : Wednesday – Sunday from 10:00 – 16:00

Take a break and refuel at the Museum Café. Offering a cosy family-friendly atmosphere, our café serves a selection of hot and cold drinks, freshly prepared snacks, and delicious treats. Whether you’re stopping by for a coffee before your museum visit or enjoying a light lunch after exploring our exhibitions, the café provides a perfect relaxing spot. We cater to various dietary preferences and welcome everyone, from museum visitors to those just passing by.

Bring your own food…

We know that sometimes, bringing your lunch or snacks is the way to go. That’s why we’re happy for you to enjoy your own food in our café space during your museum visit. While we offer a selection of tasty treats in our café, we understand that everyone occasionally loves a little food from home. So, whether you’re bringing packed lunches for the kids or a snack for yourself, please feel free to make yourself comfortable in our café area.​

Bring your own cup…

​We’re passionate about sustainability. That’s why we’re offering a 50p discount on any hot drink when you bring your own reusable cup! It’s a small step that makes a big difference in reducing waste.

Our café is open to both museum visitors and anyone passing through the area, so whether you’re here for an exciting day at the museum or just in need of a coffee while out and about, we’d love to welcome you. Enjoy a delicious drink, save money, and do your part for the environment – all at the same time!

Our Collection covers the history of all four 999 emergency services- ambulance, coastguard, fire & rescue and police- from their modern origins in the 19th Century, to the present day. In addition, we hold objects related to predecessor services such as insurance fire brigades and parish policing, and today’s 999 partner services including: the RNLI, Mountain Rescue, Lowland Rescue, Cave Rescue, and specialised professional services like Defence Police, and Defence, industrial and airport fire & rescue.

We aim to make records of our collections available online as soon as possible. While we continue our cataloguing journey, you can explore our vehicle fleet and other featured objects on the button below.

Opening times:

Monday CLOSED (open 10:00 – 16:00 most Bank Holiday Mondays)

​Tuesday CLOSED

​Wednesday 10:00 – 16:00

​Thursday 10:00 – 16:00

​Friday 10:00 – 16:00

​Saturday 10:00 – 16:00

​Sunday 10:00 – 16:00

Prices:

Ticket type:

​£9.50 – Adult (16 – 60 years of age) 

​£7.50 – Child (3 – 15 years of age) 

​Free – Under 3 years of age

​£26.50 – Family (2 adults and 2 children OR 1 adult and 3 children)

​£8.50 – Concessions (60+ years of age) 

​£8.50 – Student (With valid ID)

​£5.50 – 999 Staff (with valid ID. This discount is not valid for Blue Light Cards)

​£5.50 – Wheelchair users (Due to limited access around the old building)

Step outside the traditional classroom setting and embark on an exhilarating journey through history at the National Emergency Services Museum! Nestled within the walls of a Victorian police, fire, and ambulance station in Sheffield, this captivating venue served valiantly through both world wars. Delve into the remarkable saga of our emergency services and uncover the captivating narratives of the individuals who wore the uniform.

From the tumultuous Great Fire of London to riveting tales of Crime and Punishment, and the resilience exhibited during the Blitz, the museum offers a thrilling opportunity to immerse yourself in history. Engage in hands-on learning experiences and interact with historical characters, bringing the past to life in a dynamic and unforgettable manner.

Join us as we explore and celebrate the unsung heroes who safeguarded our communities throughout history. For further information and to embark on your educational adventure, click on the links below.